Have a question about the Getting to Know Commercial X Webinar? It's likely to be answered below but if you're still unsure, email us via events@d3ip.net and we'll get back to you asap.

For non-D3IP Community members, registration costs £25.00 (exc. VAT). In return, you'll get access to the webinar, an opportunity to participate in a Q&A with the webinar hosts, and receive access to a recording of the webinar following the event.

If you are a D3IP Community member, you will have received an email outlining details of your exclusive discount.

If you have successfully registered, you will be emailed a link to access the webinar in the days leading up to the event.

On the day of the event (Thursday, November 27, 2025), click the link and login. We recommend logging in at least 15 minutes before the event is due to start (10:00 AM) to avoid any delays.

You will be directed to a virtual waiting room, which will then automatically redirect you to the webinar five minutes before it starts.

As long as you have successfully registered for the event and do not process a cancellation, you will still get access to the post-event recording, even if you are unable to attend. However, please let us know if you if you are unable to make it to prevent any confusion or delays.

If you still wish to cancel your registration, we will process a refund if you meet the criteria set out in our Terms & Conditions. However, you will no longer be able to access the post-event recording.

Assuming the issues aren't being caused by your organisation's firewall or hardware, we do our best to help you resolve them. Please email us on events@d3ip.net asap and we will get back to you.